1. We will arrange the shipment within 1-2 days after payment received.
2. Escrow is our preferable payment method. We also accept payments by Credit Cards, Western Union, Bank Transfer and others. Please contact us if you have any requirements.
1. We can ship to worldwide (Exclude China, Hong Kong, Macau, and Taiwan).
2. We normally arrange the shipment of retail orders by China Post Airmail. It will take about 15-26 working days to arrive in most countries, excluding the weekends, the holidays and the weather’s delay. Delivery time also depends on destination.
3.If you need the goods urgently. You can choose fast shipping method DHL, EMS and pay extra shipping fee, please CONTACT us if for any requirments.
We guarantee we’ll do our best to provide high qualities products and fast shipping service, if you have questions about shipping or problems on our products; please DO NOT hesitates to CONTACT us to solve the issues till your satisfaction.
1.Please ensure your address is full and can be deliverable. If you need to change address, please contact us timely before the shipment. We are not responsible for wrong or undeliverable address.
2.If you receive broken or wrong items, please contact us with photos for exchange or refunds.
3.If you do not want or like the product you received, or you choose wrong size or color items, you can return it to us with paying shipping charges, we will offer you return address and issue the refunds.
4.We are not responsible for any custom duty or import tax.
We will leave positive feedback once payment is received. At the same time, we sincerely hope you can leave feedback for us too. Your recognition is our motivation in developing our company and improving our service for each customer. We believe we can do good transaction here in a fair and honest manner.
If there is any question, please contact us via the “ask seller a question” tab on the top of the listing page, or leave message or email us in your order page. We will response to you within 48 hours.
( From Monday to Friday Excluding Chinese Holiday):
Chinese: 9:00am–6:00pm ( USA 8:00pm–3:30am)
During these hours, pls feel free to contact us on line.
Thank you for looking and enjoy your shopping!
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.